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Mission & Vision

Nokia Care Mission

Maintaining a high level of quality services and professionalism in dealing with customers and repairing Nokia mobile phones to gain the highest percentage of customer's satisfaction achieved by:

  • Providing rapid, high quality and efficient services to i2 jordan -Nokia Care customers.
  • Maintaining a consistent level of quality in repairing services.
  • Expanding our services all around the kingdom to reach the biggest number of customers.

Supporting and training our staff continuously to reach new levels of professional performance.

Nokia Care Vision

i2 Jordan Nokia Care, aims at expanding even more in Jordan and the Middle East to become one of the reputable paramount companies in customer care and repairing services, while maintaining a high quality services for its customers.

Key elements of i2 Jordan strategy:

  • build a new winning mobile ecosystem in partnership with Microsoft.
  • bring the next billion online in developing growth markets
  • invest in next-generation disruptive technologies
  • increase our focus on speed, results and accountability